Bilingual Medical Customer Service Office Assistant Resume

by Jessika Nungaray
(San Antonio, TX, USA)

Bilingual Medical Customer Service Office Assistant Resume

EDUCATION: International Business College, El Paso, TX, Medical Assistant Graduate

EXPERIENCE: Information Management Solutions, L.L.C., San Antonio, TX, General Office Clerk, December 2010- July 2011

• Processed data using various computer programs
• Performed specialized tasks
• Prepared an assortment of documents for other associates
• Used office equipment to complete clerical duties

Briggs, Fosbury and Association, El Paso, TX, Orthodontic Office Assistant, July 2009- June 2010

• Scheduled and confirmed patient appointments
• Assisted associates on all levels with various tasks
• Used multitask skills to complete work duties
• Prepared insurance claims for patients

SBNG Incorporated, El Paso, TX
Receptionist, May 2009-June2009
• Performed general office duties
• Operated digital mailing system
• Managed incoming and outgoing mail and packages
• Provided excellent customer service to clients

Vital Chek, El Paso, TX
Vital Data Processor, April 2008- March 2009
• Prepared vital record information documents upon request
• Received payments through credit cards and checks
• Used research methods to problem solve
• Trained new employees



Doctors and Dentist Savings Incorporated, El Paso, TX
Dental and Optical Marketer, March 2007-January 2008
• Followed up on potential clients via telephone
• Informed potential and current clients of services provided by DDSI
• Updated client files
• Set up information packets upon request of potential clients
• Kept track of potential client records

Choicepoint, El Paso, TX
Telemarketer, January 2007-March 2007
• Informed potential clients about financial plan information via telephone
• Accessed various computer programs to complete tasks
• Offered options on bill consolidation and refinancing
• Met daily quota

SPECIAL Great computer skills
SKILLS: Able to multitask
Bilingual in Spanish