Customer Service Generalist Resume
*Over 5 years experience in customer service.
*Able to communicate and interact effectively with individuals of all levels.
*Able to work well both independently and as part of a team.Call Center Account Manager
*Generated outbound calls and responded to customer inquiries for the purpose of generating sales.
*Understood individual client campaign objectives and communicated these objectives to customers in an appropriate manner.
*Documented orders, changes, and other information regarding customer accounts to ensure accuracy and quality of service.
*Quoted prices and credit terms and discussed contracts for orders obtained.
*Consistently maintained or exceeded daily quota.Hotel Service Experience
*Performed opening and closing of hotel and restaurant.
*Made-up beds, vacuuming, disinfecting bathroom.
*Replenish supplies such as drinking glasses, linens, writing supplies and bathroom items.Food Service Experience
*Mixed and served alcoholic and non-alcoholic drinks to bar patrons while following standard recipes.
*Efficiently handled cash, debit and credit transactions.
*Maintained inventory of liquor, wine and beer.
*Cooked a variety of fast foods in a fast paced environment.
*Consistently maintained a clean and safe environment.Education
*Smart Serve Training, 2006.
*WHMIS Training, Erie Personnel Corporation, 2004.
*Secondary School Graduate, Ontario, 1999.
References available upon request