Former USAF Veteran's Telecommunication Resume

by Michael
(Somewhere in the USA)

Former USAF Veteran's Telecommunication Resume

OBJECTIVE
By hiring me you will gain a dependable, motivated and disciplined employee. I'm ready to take on tough projects and show you exceptional results.

WORK EXPERIENCE
Telecommunications Premise Technician
December 2010 - October 2011
company | locale
Telecommunications Services
Provide high levels of customer service while installing and maintaining home TV, Phone and Internet services.

Provide the highest level of customer service and satisfaction.

Quickly and efficiently install and maintain At&t Video, data, and phone services.

Sell customers on new services and upsell existing customers to higher quality services.

Resolve customer complaints and issues while maintaining customer satisfaction.

Security Forces/ L.E.
October 2002 - Present
US Air Force Reserve | March ARB, CA
Government and Military

Provide the highest levels of safety and security for base personnel and the public.

Managed a diverse team of troops under my command while at my home station and abroad.

Maintained daily communication with team members to ensure mission success.

Independence Facilitator
September 2006 - June 2008
Capistrano Unified School District | State:CA


Worked in a team environment to provided instruction to children with special needs.

Regularly attended team meetings to develop new strategies for education.

Worked with office staff to provide valuable input to counselors, teachers and parents.

Sales Representative
January 2006 - July 2006
Innovation Sports | State:CA
Healthcare Services

Provide high quality sales and support for medical knee orthotics.

Actively sold, processed returns and solved issues regarding Innovation Sports knee orthotics.

Resolved conflict in difficult situations and problem solved to ensure customer and company satisfaction.

EDUCATION
Air Force College, 2004 - 2006

Santa Ana College, 2008-2009

SKILLS: Customer Care, Phone Etiquette, MS Office, Windows, Mac, 45 WPM

REFERENCES: References available upon request