Organizational Team Communications Specialist Resume

by Rory Kathleen Richardson
(Melbourne, FL, USA )

Objective: Automobile Industry Customer Call Center Team Leader desiring corporate project communications team position to help articulate the organization's visual, verbal, print, and public branding message.

March 13, 2006 - Present
Customer Care Solution Team, Company Confidential

*Handle **Automobile** Motor customer inquiries and problems regarding their vehicles in order to resolve concerns and issues.

*Usage of proprietary computer programs in order to correctly determine and correct not only customers, but dealer concerns in regard to the **Automobile** vehicle.

*Multitasking ability to take numerous inbound phone calls a day, while researching the vehicles and making outbound phone calls to **Automobile** dealerships to help the customer.

March 2005- March 2006, Real time Internet, Corporation, Office Manager.

*Generated real time internet leads to mortgage brokers throughout the United States.
*Maintained and exceeded monthly sales quota for 11 consecutive months.
*Prospected mortgage brokers and helped them
to find client matches for loan portfolio offerings.
*Successfully renewed these clients every 3-6 months.

Graduate, Western Michigan University, Kalamazoo, Michigan. Bachelor of Arts, Organizational Communications.

Computer Skills: Microsoft Word and Excel 2010. Keyboarding +50 Words per Minute (wpm).

Interested Corporate Hiring Decision-makers may contact this Candidate via the hyperlink below this page.