Organizational Team Communications Specialist Resume
by Rory Kathleen Richardson
(Melbourne, FL, USA )
Objective: Automobile Industry Customer Call Center Team Leader desiring corporate project communications team position to help articulate the organization's visual, verbal, print, and public branding message.
March 13, 2006 - Present
Customer Care Solution Team, Company Confidential
*Handle **Automobile** Motor customer inquiries and problems regarding their vehicles in order to resolve concerns and issues.
*Usage of proprietary computer programs in order to correctly determine and correct not only customers, but dealer concerns in regard to the **Automobile** vehicle.
*Multitasking ability to take numerous inbound phone calls a day, while researching the vehicles and making outbound phone calls to **Automobile** dealerships to help the customer.
March 2005- March 2006, Real time Internet, Corporation, Office Manager.
*Generated real time internet leads to mortgage brokers throughout the United States.
*Maintained and exceeded monthly sales quota for 11 consecutive months.
*Prospected mortgage brokers and helped them
to find client matches for loan portfolio offerings.
*Successfully renewed these clients every 3-6 months.
Graduate, Western Michigan University, Kalamazoo, Michigan. Bachelor of Arts, Organizational Communications.
Computer Skills: Microsoft Word and Excel 2010. Keyboarding +50 Words per Minute (wpm).Interested Corporate Hiring Decision-makers may contact this Candidate via the hyperlink below this page.