Samuel Valme (Resume)

by Samuel, V.
(Georgia (USA))

Samuel Valme Sr.
Stockbridge, GA 30281 United States
www.linkedin.com/in/samuelvalme

OBJECTIVE
Accomplished Employment and Sales Manager with extensive experience in recruiting, retention, conflict resolution and employment. Thoroughly versed in all aspects of recruiting, retention, mediation and employment with excellent track record of achieving results.

Demonstrated customer experience excellence, business acumen, and strategic planning ability. Possess a collaborative approach in leadership with the aptitude to foster a team-oriented environment while imparting knowledge to others on how to increase productivity. Armed with solid communication and interpersonal skills to establish and maintain rapport with clients, employees and staff.

SUMMARY OF QUALIFICATIONS

*Accomplished Mediator, Recruiter, Trainer, Counselor and Strategic Planner
*Active government secret security clearance
*Bilingual-fluent in both English and French/Creole
*Proficient in the use of MS Word, Excel, PowerPoint and Access
*Able to make difficult decisions in stressful situations
*Registered Neutral # 3582
*Licensed Real Estate Agent in NJ and GA

PROFESSIONAL EXPERIENCE
December 2008 - Present
Army Career Alumni Program (ACAP) Counselor Serco-NA Fort McPherson, GA

*Provide vocational counseling to transitioning military personnel, Army civilians, and their family members.

*Use marketing techniques to promote various ACAP programs and seminars to transitioning Soldiers, DA Civilians, retirees and their family members

*Facilitate automated and manual pre-separation briefings; conducts job assistance training in group or individual settings; Assist individuals with career decisions; explore and evaluate client's education, training, work history, interests, skills, and personality traits during individual counseling sessions; offer other assistance activities such as resume critiques and mock interviews

*Counsels individuals experiencing job loss, job stress, or other career transition issues

*Evaluate ACAP reports and interpreted trends and offer and implement systemic solutions
*Identify anomalies in employee counseling data to improve follow-ups which increase counseling rates by 20%

*Monitored the MEB/PEB ACAP XXI reports to ensure personnel processing through the MEB/PEB have completed Pre Separation briefings, VA/DTAP briefings and keep their status updated and current on the system

*Support marketing initiatives by briefing corporate leaders and managers

*Evaluate the progress of clients and motivates clients to increase their utilization of Army Career Alumni Program (ACAP) Center services

*Command thorough knowledge of the transition processing and military benefits available concerning retention, retirement, separation, identification cards, medical benefits, dental benefits, commissary, exchange, morale and welfare facilities, post service insurance and educational benefits for soldiers and family members, to include knowledge of veterans benefits to include medical, educational, employment and financial

October 2005 - December 2008 Sales Representative Coldwell Banker, Jonesboro, GA

*Markets residential properties and demonstrate the feature and benefits of available homes.
*Convert prospects to closed sales for clients located throughout Henry and Clayton counties
*Provide close personal client attention and tenacious follow-up to ensure best service
*Prepare contracts and documentation; advise first time home-buying clients on general escrow and title procedures

*Design and updates marketing materials
*Perform competitive product evaluations

May 2005 - June 2007
Senior Retention and Transition Director Army Reserve Retention and Transition Division (AR-RTD), Morrow, GA

*Manage the operations in strategic planning initiative; preparing, reviews and/or revisions of Department of the Army and Army Reserve Retention and Transition regulations; policy letters, memorandums, and information papers.

*Serves as liaison and Incentives/Benefits Programs advisor with the Corporate Personnel Directorate for the Army Reserve

*Revised, staffed and published Corporate Regulation 140-6 (Retention and Transition Programs), published 1 March 2006

*Resident Subject Matter Expert to brief the CEO on status of the Retention Task Force initiatives prior to congressional hearings

*Graduate Class #1-04 United States Army Sergeants Major Academy, top 10% of United States Army


July 2002 - May 2005 Area Manager 77th Regional Support Command (RSC), Fort Dix, NJ

Assesses and evaluate the effectiveness of regional retention programs. Conducted staff assistance visits and advises department heads on retention programs and recommends solutions to departmental retention problems.

*Integral to the region achieving 112% of part-time team members and 125% of the technicians assistants FY02 missions

*Developed the retention and recovery programs, which reduced the region's FY 02 attrition by 7.1% over the previous Fiscal year

*Developed and implemented programs to issue and maintain strict accountability for over $1 Million in area assets with no loss or damage

March 2000 - July 2002 Operations Manager, 77th Regional Support Command (RSC), Fort Totten, NY

Managed employee retention programs status for regional area of 36,000 employees. Direct activities of 600 employees within regional areas located in NY and NJ. Successfully managed the regional accountability and maintenance of regional fleet of over 250K worth of leased vehicles and equipment and achieved 100% compliance with corporate Safety Programs resulting in zero accidents.

*Expertise resulted in accomplishment of 150% of assigned recruiting mission

*Flawlessly tracked and executed the FY01 490K department budget

*Coordinated construction of 50 new regional offices in 37 locations throughout NY and NJ

*Improved departmental employee hires by 143%

December 1996 - March 2000 Training Manager 77th Regional Support Command (RSC), Fort Totten, NY

Training Manager for a 14,900 soldier United States Army Reserves Regional Support Command. Monitors, maintains, and coordinates the Command's Leadership/Management Training, Occupational Specialty Qualifications, and Entry Level Officer Leadership Course and other training programs.

*Flawlessly managed 766 Training Year 1997 Management Training quotas
*Integral to improving the schools "no show' rate by 2%
Developed and implemented excel and access worksheets to monitor school programs for 14,900 regional employees

EDUCATION 2005 - 2007 Touro University International, Cypress, CA
M.B.A., Conflict and Negotiation Management-

2002 - 2004 Liberty University, Lynchburg, VA
B.S. Business Administration-

AWARDS AND HONORS
Magna Cum Laude-