A North Carolina Banking Professional Resume

by KATHY L. ZIMMERMAN
(North Carolina, USA)

A North Carolina Banking Professional Resume


Summary: Self-motivated individual with strong customer service skills and a flexible leader who welcomes challenging assignments. Throughout my professional tenures, I frequently had the opportunity to use my skills to assist in the increase of productivity, sales and meeting your goal deadlines.

I enjoy the challenges and responsibilities that are involved in my work and applying my abilities to real-world situations. I also have extensive experience in customer service and problem solving in which I called upon on a regular basis.

I am quality oriented and focused on completing tasks in a timely & professional manner. I have been recognized for having a proactive mentality, great problem solving skills, and for handling conflicts effectively. I am goal and team oriented with excellent analytical and organizational abilities.
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WORK EXPERIENCE
Zero Hour Float Teller, RBC Bank, 03/09-present

Primary Functions:
Assist customers with transactions.
Travel to different branches to cover Tellers for vacation and illness.

Teller Manager: Wachovia, 11/97-6/08

Primary Functions:
Risk Mitigation
Lead, coach & assist tellers in meeting their goals.

Vault teller; involved ordering of cash & coordinate money to be shipped.

ATM custodian; maintaining balance & replenishment of the system.

Commercial teller.

Additional Responsibilities include: TCI, official check/money orders custodian, travelers check custodian, TCD backup custodian, commercial teller, Night drop custodian, supported money center in Gastonia. 5+ yrs.

Primary back up for TM for 4+ yrs, worked BOB, ADP, worked leads. Assisted the Financial Specialist with leads & appointments. Mentored new hires.

Warehouse Manager: Baldwin Enterprise, Claremont, N.C. 1992- closing
Primary Functions:
Supervised a crew of 6.
Shipping & receiving, scheduling of trucks.
Inventory control & restocking of items.
Worked closely with shop managers to ensure timely production scheduling.
Accountant: Lail’s Plumbing, Lincolnton, NC 1990-2002
(closed)
Primary Functions:
Book Keeper
Payroll checks

EDUCATION
Business/Accounting & Typing Lincolnton High School 1980

COMPUTER SKILLS: Windows based main frame system
MS Word

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