Hotel Management Resume
by Jose Estrada
(Laguna, Calamba, Philippines)
Objective of Employment: College-educated Professional seeking Hotel Management (junior executive) position to apply my food and beverage service skills and techniques learned through incentive training and 7 years of work experience within the Hotel and Restaurant industry.
Exceeded Customer expectations by providing world-class standards of satisfaction.
*The Diplomatic Club (2009-Present); Senior Banquet Host & Waiter.
-Prepared the beverages and everything the needed of the operations in the lounge.
-Delivered orders of food and beverages items from the kitchen and bar to the guests table while observing the correct standards of service.
-Prepared mise-en-place of cutleries, crockery for the Kitchen and Restaurant and arranged them accordingly on the stations and kitchen counter.
-Member's Coffee Lounge: Head Barista, Waiter, and Cashier (Dec 2005-Dec 2009).
-Performed catering supply and equipment load and unloading as required by operational needs.
-Ensure optimum performance in specific areas as assigned.
-Prepared mise-en-place of cutleries, and set up in the buffet to arrange them accordingly on the table settings and each station for the operations of the catered activity room functions and events.
Waterfront Hotel and Casino (Oct 2003 to Feb 2005); Banquet Waiter and Server.
-Prepared mise-en-place of cutleries, load and loads the things for the outside catering the need of the operations.
-Productive efficient and disciplined employee; works effectively with diverse group of people.
-Maintains a high profile in public areas of the hotel that ensured and maintained good guest and staff relations.
Seminars and Trainings:
*Handling Guest Complaints Workshop; The Diplomatic Club Doha State of Qatar, April 14, 2007
*Basic Food Hygiene Achievement Award (Johnson Diversey); The Diplomatic Club Doha State of Qatar, February 18, 2006
*12th Induction Dinner Amical of the Chaine Des Rotisseurs Waterfront Cebu City Hotel & Casino Pacific Grand Ballroom, 4th of March 2005
*Skills Certification Program for Banquet Set-Up, Waterfront Cebu City Hotel & Casino, November 3-14, 2003
Education: Bachelor of Science (B.S), Electrical Engineering (2000). University of Cebu (Phillipines).
Reference and contact:*Publisher's note: Interested Employers may initiate contact with Mr Estrada via the hyperlink below this page.**