Angel's Pharmacy Technician Resume

by Angel
(Arkansas, USA)

Angel's Pharmacy Technician Resume


EDUCATION
Pulaski Technical College, 2009 (continuing education)
Central High School, 2000

EMPLOYMENT
Cardinal Health, Sherwood, AR
Customer Service Specialist January 2011-Febuary 2012
Work with hospitals and medical facilities through email, fax and telephone to place and solve orders. Assist customers in locating products they need for their patients. Resolve shipping errors and partner with our sales teams to ensure customer satisfaction. Accurately record, remember, and communicate very detailed information.


CFI Prosthetics & Orthotics, Memphis, TN
Receptionist April 2009-August 2009 Provided service to patients. Scheduled appointments. Assisted patients in resolving issues.
Cultivated excellent relationships with customers and continuously earned repeat business. Handled confidential information with integrity and professionalism.


Baptist Health Center, Little Rock, AR
Receptionist October 2008 – April 2009 Performed administrative duties for executive management—including screening calls, making travel and meeting arrangements, preparing reports and financial data. I was also required to train and supervise other support staff. Provided service to patients and Drug Representatives with a positive friendly attitude. Little Rock Veterans Memorial Hospital, Little Rock, AR Pharmacy Technician October 2003 – April 2008

Prepared medication for dispensing to veterans. Mixed pharmaceutical preparations, filled bottles with prescribed tablets and capsules, and typed labels for bottles. Prepared and dispensed medication. Received and stored incoming supplies from Cardinal Health & other manufacturers. Maintained inventory records.

Prepared intravenous (IV) packs, using sterile technique, under supervision of hospital pharmacist. Cleaned equipment and sterilized glassware according to prescribed methods and prepared medication for mail to Veterans.

Walgreens Pharmacy, Little Rock, AR Pharmacy Technician September 2000 - October 2003 Worked under the supervision of a Pharmacist to deliver quality patient care and excellent customer service. Maintained inventory, which included ordering supplies and medications. Assisted pharmacists in filling prescriptions. Handled phone inquiries.

Trained and mentored new pharmacy technicians in both hospital and retail settings. Coordinated complex timelines and resolved insurance and customer complaints under rigid time constraints.


I am a healthcare professional with over 10 years of experience working with members and providers.

I have a strong Pharmacy background with exceptional communication skills. I have a proven record for resolving the most difficult complaints and problems. I am very adept at training, researching and providing outstanding service to customers.

I am analytical, honest and committed to excellent service.

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