Resume for a Seasoned Maryland Management Executive and Logistics Assistant Professional

by Essie Ostopoff
(Laurel, MD, USA)

Resume for a Seasoned Maryland Management Executive and Logistics Assistant Professional

Summary: More than 10 years of successful experienced in management, customer service and sales support with recognized strengths in accounting maintenance, problem-solving, trouble-shooting and sales staff support; planning and implementing proactive procedures systems to avoid problems.

Possess solid accounts payable and receivable skills.

Obtained organization for over 300 employees and acted as a company trainer.

Expert at preparing payroll, billing, coding, scheduling meetings and administrator of benefits, conventional proficiency using: Microsoft word, KRONOS, SAP, Novell Group Wise, Outlook and Internet Explorer, Quick Books, WIN SIN and DENTRIX. Intermediate proficiency with the following: Microsoft Excel, Power point. Systems; Microsoft windows, Millennium, X P, IBM Information Windows, Calyx and OCIS

Employment History:

Airtran Airways Orlando, FL, 2009-Present
Customer Agent.

Daily greet and process passengers at the ticket counter, drive jet bridges, assist in gate area, baggage service area, assist in operations and also safely perform ramp service duties to include loading and transfer of baggage, mail and cargo, performed catering, cleaning of lavatory service, including safety checks.

Displaying the leadership abilities daily, always accepting personal responsibility for resolving concerns. Daily displayed high ethics and demonstrated ability to act with purpose and urgency.

Ciaera Transport Inc., 2007 - 2009, Company Officer.

I provided the CEO with administrative support, in charge of purchase requests, planning meetings maintained accounts payable and receivable.

Prepared staging and all shipment manifests, weekly reconcile settlements, broker loads.

Maintained and update all company's transportation security administration documentation according to all state and federal regulations.

Handled prior approvals of maximum fuel surcharge, cold calls also provided customer with inter modal information services, by providing bids for warehouse and logistic companies.

Handled trouble-shooting office equipment, systems software internet explorer (7)-(8) and (LEADS) issues.

Johns Hopkins OCIS, 2007-2008, Contract/Staff Assistant. I provided administrative support for the Assistant Director, and other departmental supervisors.

A portion of my duties involved responding to routine administrative duties including answered telephones, schedule meetings, providing human resource duties (such as prepared weekly and bi-weekly hours), check reimbursements, and answering questions regarding departmental policies and procedures.

Managed calendars, utilizing SAP for departmental specific purchasing, answer all e-mail requests regarding trouble shooting. Also assisted with help desk requests, processed travel arrangements and expenses.

Laurel Glass & Mirrors, Laurel, MD, 2005-2007 Accounts Clerk/ Administrative Assistant. Handled accounts receivables and payable.

Processed reports utilizing Excel and Quick Books.

Was responsible daily for reconciled and recorded cash and credit payments.

Reconciled daily tickets for delivery of outside sales.

Managed small commercial projects, by assisting vendor with dead lines and specific details of contracts.

Assisted customer with wholesales purchase?s, posted budgeting and collection remarks in accounts.

DDS Kelvin Smith, Baltimore, MD, 2003-2005, Front Office Manager. Primarily responsible for management of patients, reception, scheduling and meetings for a six providers, present and updated records of state federal regulations.

Responsible for verifications of insurance, updated insurance eligibility and co-payments,

Responsible for accounts receivable and payable, timely correspondences of collections notices, also managed the inventory and public relations.
Followed all annual accredited classes for ADA guide ?lines and office procedures.

NCO Financial, Baltimore, MD, 2001-2003
Collection Counselor. Acted as the debtor's repayment and solutions counselor.

Inbound and outbound call center environment responding to over 300 calls daily.

Responsibilities were to siege accounts, reconcile monthly clearing-house payments and update collections Queue within 15 to 21 days of scheduled payments.

Responsible weekly, to legally process lien and assessment with in the standard programs quote.

Additional Experience:
Sheppard Pratt Group Home (part time) 2009 -2010 Over Night Counselor.

Home Instead, Severna MD (part time) 2008 -2009 Caregiver.

Howard County Public Schools, Columbia MD, 2008, Summer Program Assistant.

Safeway Incorporated, Columbia MD, 2005-2007 Pharmacy Technician.

D.F. Property Management, Washington, DC, 1999-2001, Assistant Property Manager.

USTORE, Bladensburg, MD 1996-1997, Assistant Property Manager.

Shurtz Creditors, Vienna, VA, 1998-2000, Client Services Representative.

University Of Grand Canyon, Phoenix, AZ, 2010-Present, BS Elementary / Special Education

Lincoln Technical Institute, Columbia, MD 2008
Culinary Arts/ Serve-Safe Certified

Sanford Brown Institute, Landover, MD 2004
Vocational / Medical Coding / Billing Certificate

Smith Business School, Washington, DC 1989
Vocational / Business Administration Certificate

References available upon request

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