by Yvonne Nyasha Chihota
(Harare, Zimbabwe, South Africa)
Yvonne Nyasha Chihota
South African Executive Assistant Resume (CV) for Yvonne Nyasha Chihota
Career Objectives: To work for a progressive, success oriented organization that presents challenges to its employees and accords its employees opportunities for personal growth, being a professional marketing and secretarial personal and also acquire management skills in order to improve corporate effectiveness.
To be an outstanding employee of an organization having creative innovations and professional integrity.
PROFESSIONAL QUALIFICATIONS
LONDON PITMAN’s CERTIFICATES (2006)
Bookkeeping and Accounts Level 2-1st Class Pass
Office Procedures-Pass
English for Business Communications Level 3-1st Class Pass
Business Studies Level 2-1st Class Pass
CERTIFICATE IN INTERNATIONAL COMPUTERS DRIVER’S LICENSE (ICDL)
• Basic Concepts of IT
• Using a computer and managing files
• Word Processing (Microsoft word)
• Spreadsheets (Microsoft excel)
• Databases/Filing systems (Access)
• Presentations and Drawings (Power Point)
• Information Network Services (Internet Explorer)
Communication Skills: Good communication spoken written, reading and presentational skills.
Planning and Organizational: Ability to organize, plan and implement projects in support of defined objectives, to juggle competing demands and work under pressure at frequent and tight deadlines. Comfortable working in a multi-tasking project oriented environment.
Characteristics: Patient and willing to learn, Good Communicator, Self motivated and dedicated, Hard worker.
CURRENT EMPLOYER:TRADE FINANCE COMPANY
PERIOD:01 JAN 2011-TO DATE
POSITION:RECEPTIONIST/EXECUTIVE SECRETARY TO THE M.D
Receiving and directing visitors courteously and efficiently to the appropriate sections.
Supervision of cook, cleaner and Security Guard.
Making sure that the security measures that are in place and ensure compliance for a secure working environment.
To calculate and arranging monthly billing
Assisting with accounting and administration duties.
Manning the switchboard by answering incoming calls within 3 rings
Keeping up-to date records of all calls made on behalf of staff members.
Operating the switch board, directing all incoming calls to their appropriate offices.
Monitoring all calls to be made.
Assist in identifying telephone communication problems and reporting telephone faults.
General staff and minute taking.
Managing the manager’s diary
Booking holiday Packs and flights for the M.D
Making bookings, meeting arrangements and preparing itineraries.
Ordering and issuing of stationery.
Faxing, scanning and photocopying.
PREVIOUS EMPLOYERS
GLORY CAR HIRE, TRAVEL AND TOURS
POSITION HELD:SECRETARY / RECEPTIONIST (April 09to Nov 2010)
Job Description
1.Reception:-
Answered, transferred telephone calls and give general information to callers
Took, transcribed and prepared notes, minutes routine correspondence, presentations and other texts that were needed for the overall service activity.
Mannering the reception.
Facilitated all Travel bookings and accommodations for any staff member travelling in and around the projects
Maintaining a log book
Making appointments for all business consultants.
Handling of petty cash.
Assist in the preparation of meetings, workshops, seminars and other events.
Managing all monthly bills and payments.
Invoicing and receipting.
Preparing all daily, weekly and monthly reports.
Posting of invoices in Excel and Word.
SUPREME PANEL BEATERS
POSITION HELD – RECEPTIONIST/ OFFICE ADMINISTRATOR
Mannering the Reception area and the switchboard
Making sure clients are served in a professional and friendly manner
Preparing fuel and mileage reports
Performed all Administrative duties
Ensuring that all outgoing mail are dispatched and distributed to appropriate offices.
Assisted resolution of clients’ problems and customer care.
Filing all cash deposits and withdrawals.
Handling of petty cash
HARARE PARTS DISTRIBUTORS
POSITION HELD – EXECUTIVE SCERETARY TO THE M.D (June 2007 – December 2007)
TEMPORARY WORKER
Preparing itineraries
Managing the M.D’s diary
Maintained the stationery inventory
Arranged for venues for staff workshops and refreshments
Booking Holiday Packs and Flights for the M.D
Managing all monthly bills for the M.D
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